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Find answers based on queries

Knowledge-Base Search

Our knowledge base document is designed to empower the respective users to deliver answers as a self-service. So, every user can find answers and resources that are relevant to them independently. Further, you can keep all your articles organized and secure way.

  • Potential Search
  • Adaptable Permissions
  • Rich Text Editor
  • Multi-layered Content Management
Knowledge-Base-Search
Unlimited Customer Support

Company's Knowledge Base in one place

Use Kovaion’s Knowledge base application to create the knowledge-based support portal articles. We offer this app at an affordable cost to make business effective and efficient. Hold everything on cloud-based for customer needs 24/7.

Company's Knowledge Base in one place
Everything in your hand

Effortless Customization

Create a library of self-service articles with our editor option and make customers assist themselves. Seamlessly add images, videos, files, and articles as per your requirement.

Effortless-Customization
Endless content creation

Unlimited Article Management

Simply publish the support articles, followed by drafting and reviewing. Additionally, organize the content with your hierarchy just in a few clicks.

Unlimited-Article-Management
Define the role of users

User-Role Access Management

Manage the knowledge-based edition, creation, and visibility based on sections, categories, and articles to the respective group. Define the user role and customize what an editor or a specific role user can access. All your data can be viewed only by the right person as per your authorization.

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Answers in a second

Knowledge for Everyone

With the help of a search bar, users can get their information based on the search without any dependency. Since the customers get their data independently without getting in touch with the company, firms can increase productivity! Construct separate knowledge-based content, one as a self-help portal for your users and the other as an internal knowledge base for all your team members.

Knowledge-for-Everyone
Effortless CMS

Content Management System

Kovaion’s Knowledge-based portal not only allows you to manage all your support documents but also it acts as a content management system! Individuals can manage their blogs, documents, and so on, either public or private.

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Personalized application

Customized App Development Platform

We are not restricted only to the above features! Users can also develop their applications just with our Low Code Development Platform, a drag-and-drop option as per their business needs without any dependency.

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Request for Free Demo

If you are an individual or a business person offering various software products/tools to various clients, then you are in need of our Knowledge-Based Software to save your time and increase productivity! Feel free to reach us to get a free demo! We will assist you in the right way.

Questions You Might Get

FAQs

  • What kind of editor does this knowledge-based platform support?

    This platform supports the WYSIWYG editor for our users.

  • How many layers or folders of the document can this application handle?

    This CMS platform allows you to create up to 5 folders.

  • Can I manage both my personal and public documents?

    Yes, every user can handle both public and personal documents effectively.

  • What kind of documents and content we shall manage on this platform?

    Tutorials, user manuals, get-started guides, and public & private internal documents can be managed with the help of this platform