Creating and Configuring Customer details in Receivables

Customer details serve as a central repository housing a wealth of information related to customers, their accounts, account sites, billing, payments, and credit data. This repository also encompasses data concerning payment and billing relationships across various customer accounts.


Why it Matters:

  • Transaction Oversight: It plays a vital role in monitoring transactions and receipts associated with each customer account.
  • Dispute Management: It simplifies the handling of disputes and change transactions.
  • Historical Insights: Provides valuable insights into both current and past client account activities.
  • Business Efficiency: Holds a pivotal position in streamlining business processes and organizing billing activities effectively.
  • Enhanced Customer Engagement: Contributes to personalized customer interactions and an elevated level of service quality.


Business Benefits:

  • Customized Invoices: Customer configurations allow for tailored invoice payment options, delivery methods, customer contacts, and tax configurations.
  • Billing Segmentation: It enables the separation of customer billing and accounting information as needed.
  • Site-Level Tax Registrations: Tax registrations can be configured at the site level, facilitating site-specific billing requirements.


In summary, customer details empower businesses to make informed decisions, ensure payment accuracy, and maintain a robust billing infrastructure that efficiently meets the unique needs of each customer.

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