Oracle Recruiting: Simplifying Candidate Communication and Bulk Messaging

Oracle Recruiting: Simplifying Candidate Communication and Bulk Messaging

 

In the fast-paced world of recruitment, communication plays a crucial role in engaging top talent efficiently. With the latest enhancement to the Redwood experience, recruiters can now send emails and text messages to multiple candidates simultaneously. This feature is available across candidate pools, job applications, prospect lists, events, and search pages, allowing seamless communication at scale.

 

Effortless Bulk Messaging

Recruiters can now utilize the Send Message option, accessible through the “More Actions” menu (three dots) on relevant pages. This allows them to select multiple candidates and send messages in bulk, saving valuable time and effort.

 

How It Works:

  • Select Multiple Candidates: Choose the candidates you want to contact.
  • Compose Your Message: A drawer panel will appear, allowing you to draft and send both emails and text messages.
  • Leverage AI Assistance: Use Generative AI to compose a message or select a template from the content library.
  • Personalization with Tokens: Insert dynamic tokens into the subject, body, or SMS text for a personalized touch.
  • Design Template Integration: Administrators can now associate a design template with a content library template. If no specific template is assigned, the global design template is applied to ensure a consistent brand experience.
  • Preferred Communication Channel: Messages are sent to the candidate’s preferred communication method, ensuring effective delivery.

 

Scalability and Efficiency

Recruiters can send messages to up to 1000 candidates in one go. When sending messages to more than 10 candidates, it is considered a bulk process, which may take some time to complete. Upon completion, recruiters will receive a worklist notification, and if any messages fail to send, the notification will provide details on the number of failures.

This enhancement significantly reduces the time and effort required to communicate with multiple candidates, making recruitment workflows more efficient.

 

Steps to Enable AI Assist for Bulk Messaging:

To enable AI Assist to compose bulk messages, follow these steps:

 

1. Create the Profile Option

a) Navigate to the Setup and Maintenance work area.

b) Click the Tasks icon and search for Manage Profile Options.

 

Oracle Recruiting: Simplifying Candidate Communication and Bulk Messaging - Fig 1: Create a new profile option

Fig 1: Create a new profile option

 

c) Open the Manage Profile Options task window and click the Create (+) icon to create a new profile option.

 

Oracle Recruiting: Simplifying Candidate Communication and Bulk Messaging - Fig 2: Manage Profile Options

Fig 2: Manage Profile Options

 

d) Enter the following values:

  • Profile Option Code: HCM_GENAI_IRC_SEND_MESSAGE_ENABLED
  • Profile Display Name: Enable AI Assist for sending bulk messages
  • Application: Recruiting
  • Module: Recruiting Common
  • Description: Enable AI Assist for composing emails or text messages to multiple candidates
  • Start Date: 01/Jan/1951

 

Oracle Recruiting: Simplifying Candidate Communication and Bulk Messaging - Fig 3: Enable AI Assist for sending bulk messages

Fig 3: Enable AI Assist for sending bulk messages

 

  • Click Save and Close.

 

2. Enable the Profile Option

a) Navigate to Setup and Maintenance.

b) Search for Manage Administrator Profile Values.

 

Oracle Recruiting: Simplifying Candidate Communication and Bulk Messaging - Fig 4: Manage Administrator Profile Values

Fig 4: Manage Administrator Profile Values

 

c) Search for HCM_GENAI_IRC_SEND_MESSAGE_ENABLED.

d) Set the profile level to Site.

e) Set the profile value to Y.

 

Oracle Recruiting: Simplifying Candidate Communication and Bulk Messaging - Fig 5: MESSAGE_ENABLED

Fig 5: MESSAGE_ENABLED

 

f) Click Save and Close.

 

3. Grant Recruiting Access to the Profile Option:

a)Navigate to Setup and Maintenance.

b) Search for Manage Profile Categories.

 

Oracle Recruiting: Simplifying Candidate Communication and Bulk Messaging - Fig 6: Manage Profile Categories

Fig 6: Manage Profile Categories

 

c) Search for ORA_FND_AUTH_REST_ACCESS.

 

Oracle Recruiting: Simplifying Candidate Communication and Bulk Messaging - Fig 7: REST_ACCESS

Fig 7: REST_ACCESS

 

d) In the ORA_FND_AUTH_REST_ACCESS: Profile Options section, click the Create (+) icon.

 

Oracle Recruiting: Simplifying Candidate Communication and Bulk Messaging - Fig 8: Profile Options

Fig 8: Profile Options

 

e) Under the Profile Name search and select the Profile Option Code HCM_GENAI_IRC_SEND_MESSAGE_ENABLED.

 

Oracle Recruiting: Simplifying Candidate Communication and Bulk Messaging

Fig 9: Profile Option Code

 

f) Click Save and Close.

 

Output: Streamlined Candidate Communication in Action

Once the AI Assist feature for bulk messaging is enabled, recruiters can start leveraging its capabilities immediately. Here’s what they can expect:

  • Seamless Candidate Outreach: Recruiters can send bulk emails and text messages to up to 1000 candidates in a single action, ensuring timely and efficient communication.
  • AI-Powered Messaging: Generative AI assists in drafting compelling messages, helping recruiters craft professional and engaging communication effortlessly.
  • Consistent Branding: Messages are automatically formatted using the assigned design template, maintaining a polished and professional appearance.
  • Personalized Candidate Experience: Dynamic tokens allow for personalized messaging, ensuring candidates receive communication tailored to them.
  • Worklist Notifications for Tracking: Recruiters receive notifications once bulk messages are sent, along with a summary of any delivery failures, allowing them to take corrective action.

 

Oracle Recruiting: Simplifying Candidate Communication and Bulk Messaging - Fig 9: Profile Option Code

Fig 10: Option to Send Message after selecting multiple candidate

 

Oracle Recruiting: Simplifying Candidate Communication and Bulk Messaging - Fig 11: AI Assist option to help compose the message

Fig 11: AI Assist option to help compose the message

 

Oracle Recruiting: Simplifying Candidate Communication and Bulk Messaging - Fig 12: Option to insert tokens in the message

Fig 12: Option to insert tokens in the message

 

Conclusion

With the ability to send bulk messages to candidates efficiently, recruiters can improve engagement and streamline hiring processes. By leveraging AI Assist, design templates, and preferred communication channels, this feature enhances the recruitment experience for both recruiters and candidates. Enable this functionality today and take your candidate communication to the next level!

 

Enhance Recruitment Efficiency with Oracle Recruiting and Kovaion’s Expert HCM Solutions

 

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Maximize your recruitment efficiency with Oracle Recruiting’s bulk messaging features! Simplify candidate communication, save time, and keep your hiring process seamless. Ready to enhance your recruitment strategy?

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